# Attendee-question editorial worksheet

Event/edition: ______  Editorial owner: ______  Last review: ______

| Actual question (personal details removed) | Evidence/source | Decision the attendee needs | Best location: core page, form, FAQ, support | Approved direct answer or canonical link | Fact owner / approval date | Change trigger / next review |
|---|---|---|---|---|---|---|
| Example: Which entrance accepts my ticket? | Support request | Choose the correct gate | Event page or ticket instructions | [Confirm with venue; no example answer] | | |
| Example: What if I need step-free access? | Support request | Find accessible route/contact | Accessibility page plus short FAQ link | [Confirm with access lead] | | |
| Example: What if the event is postponed? | Support request | Know current status and ticket action | Status notice and approved policy | [Confirm with organizer] | | |

## Editorial gate
- [ ] Is this a real or strongly evidenced attendee question?
- [ ] Would the answer be more useful on the page or form where the problem occurs?
- [ ] Does the answer lead with a fact, condition and next action?
- [ ] Are policies and facilities approved, rather than guessed from another event?
- [ ] Is the same rule duplicated elsewhere, with a risk of drifting?
- [ ] Can a keyboard and mobile user find and open the answer?
- [ ] Does each answer have an owner and review trigger?

Next visitor task to observe: ______