# Attendee-name correction support card

Event: ______  Official provider: ______  Support owner: ______  Request date: ______

## Classify the request
- [ ] Purchaser account profile only
- [ ] Order buyer field
- [ ] Individual attendee name: same person / spelling correction
- [ ] Different person attending: potential transfer, subject to event rules
- [ ] Invoice or other separate record

Order reference (store in approved support system, not public notes): ______
Affected ticket ID or type (avoid sharing QR publicly): ______
Event-specific ID matching or transfer rule and source: ______

## Decision and action
| Question | Confirmed answer / source | Owner |
|---|---|---|
| Is self-service editing enabled for this order and field? | | |
| Who may authorize this change? | | |
| Is a fee, deadline, identity check or new ticket involved? | | |
| Which system record must be changed? | | |
| How will the attendee receive confirmation? | | |

## Close the request
- [ ] Correct ticket and person were updated through the official route.
- [ ] New name and ticket status were checked in the order or wallet.
- [ ] Attendee was told which ticket/QR is valid for entry.
- [ ] Current check-in record is available to authorized staff.
- [ ] Sensitive documents were handled only in approved channels.

Approved by / date: ______  Attendee notified by / date: ______