# Event no-show numerator and denominator card

Work on one date or session. Keep this card with the reconciled ticket and admission exports; do not include attendee names here.

| Field | Your value / rule |
|---|---|
| Event and session | |
| Local date, time zone and reporting cutoff | |
| Ticket or person entitlement counted | |
| Active issued entitlements at cutoff | |
| Canceled / refunded / voided / replaced entitlements removed | |
| Valid complimentary and guest places included | |
| **Eligible places (denominator)** | |
| Distinct eligible places with verified admission | |
| Approved manual admissions included | |
| Late door sales outside original population, reported separately | |
| Unresolved scan, transfer or offline-sync cases | |
| **No-shows (numerator = eligible − admitted)** | |
| **No-show rate = numerator / denominator × 100** | |
| Gate-data source and reconciliation owner | |
| Definition changes since prior edition | |
| Decision or next investigation | |

If the denominator is zero, mark the rate not applicable. A rate is not permission to exceed approved capacity.