# WordPress event-site mobile menu: symptom and release worksheet (English, editable)

Use one sheet for each affected header or page template. Keep attendee information out of screenshots and diagnostic notes. Preserve a direct text route to current tickets, programme, venue and help while the menu is broken.

## Record the public symptom

| Field | Observation |
| --- | --- |
| Exact public URL and event edition | |
| Date/time and time zone | |
| Real phone, browser, viewport width and orientation | |
| Signed-out fresh-load result | |
| Does the first tap work? What about after scrolling? | |
| One working page using the same header | |
| Last known working time and recent changes | |
| Screenshot or short recording without attendee data | |

| Visitor symptom | First component to inspect | Evidence or comparison |
| --- | --- | --- |
| Menu control absent | Header template, menu assignment, responsive visibility or breakpoint | Compare phone/tablet widths and a page with the same header |
| Control visible, first tap inert | Covering layer, script request, browser error or delayed dependency | Compare first and second tap, signed-out view and after scroll |
| Panel opens behind content or is cut off | Header parent container, overflow and stacking context | Compare before/after sticky-header state |
| Top-level links work, submenu does not | Separate expand control versus link behavior | Test label and arrow with touch and keyboard |
| Only one page fails | Header display condition or page-specific assets | Compare its template with a working page |

## Identify and approve one repair

- **Header owner:** Navigation block / classic theme location / Elementor (exact widget) / custom add-on / other: __________
- **Theme, builder and relevant versions:** __________
- **Current header/menu settings saved at:** __________
- **Recovery point and rollback owner:** __________
- **Evidence-based diagnosis:** __________
- **One proposed change and approver:** __________
- **Staging reproduction and result:** __________
- **Published change time and owner:** __________

Do not switch off a live checkout, form, security service or whole optimization stack to guess at a menu fault. If testing a script optimization, use a protected copy and keep the smallest supported change that repairs the diagnosed dependency.

## Published visitor acceptance

| Check | Exact URL, device and result | Reviewer / time |
| --- | --- | --- |
| Fresh signed-out load: first intentional tap opens | | |
| Close, reopen, then normal page scrolling returns | | |
| Parent link and submenu control each do their intended job | | |
| Current ticket, programme, venue and help destinations open | | |
| Same header on another page and after scrolling | | |
| Narrow width, landscape and zoom remain usable | | |
| Keyboard reaches toggle and links; visible focus; no trap | | |
| Final published cached view passes (not only editor preview) | | |
| Direct alternate route can be retired, or remains needed | | |

**Unresolved condition / owner / next check:** __________