# Gate scanner filter test card

Use one card per device and entrance assignment. This English card records ticket **types**, not live ticket codes or attendee details.

| Setup | Record |
| --- | --- |
| Event / date or occurrence | |
| Entrance / device reference / operator | |
| Staff account can open the event and doorlist? | |
| Approved ticket types at this entrance | |
| Types deliberately excluded | |
| Provider filter control and previous selection | |
| New selection applied and checked at | |

The account's event permission determines whether staff can open the event. The filter on this device determines which ticket types it handles. Check both.

| Controlled sample | Expected | Observed screen/result | Ticket state checked? |
| --- | --- | --- | --- |
| Allowed type, correct date | Accept under the event's configured rule | | |
| Excluded type, same date | Reject on this device | | |
| Wrong date or occurrence | Follow the provider's date rule | | |

- [ ] All devices at this entrance have the approved selection.
- [ ] Staff know where to send a guest whose type is excluded here.
- [ ] Any unexpected result has an owner; the device remains out of service until resolved.
- [ ] After this assignment, the operator restored the **previous** filter selection and repeated the allowed/excluded tests.

| Closure | Record |
| --- | --- |
| Restored by / time | |
| Re-test result / issue owner | |

Provider references: [Ticket Tailor device filters](https://help.tickettailor.com/en/articles/9128823-how-to-stop-certain-ticket-types-being-scanned-on-your-app), [Ticket Tailor event-access preparation](https://help.tickettailor.com/en/articles/5151814-preparing-your-check-in-app-before-your-event), and [Humanitix check-in filters](https://help.humanitix.com/en/articles/13753417-how-to-use-the-humanitix-for-hosts-app). Use your provider's actual controls and a supported test-ticket process.