# Payment-to-admission handoff worksheet

Event: __________  Date: __________  Owner: __________  Last reviewed: __________

| Step | System or document of record | Responsible person | Proof / unique reference | Failure and recovery path |
|---|---|---|---|---|
| Checkout and payment result | | | | |
| Capacity or seat reservation | | | | |
| Buyer-to-attendee identity match | | | | |
| Ticket or admission credential issued | | | | |
| Confirmation delivered | | | | |
| Refund, cancellation or transfer synchronized | | | | |
| Door lookup and check-in | | | | |
| Exception decision logged | | | | |

## Trial scenarios

- [ ] Successful purchase appears on the admission list.
- [ ] Failed or pending payment does not grant admission.
- [ ] Last available place cannot be sold twice.
- [ ] Refund or cancellation removes or changes admission as intended.
- [ ] Name change reaches the door team.
- [ ] Duplicate name or receipt is resolved using a unique reference.
- [ ] Staff know who can override an exception and where it is logged.

This worksheet documents operations. Confirm the actual provider configuration and event policy; it is not a payment processor or ticket system.