# Post-event feedback email — editable invitation and reminder

Use this with a reviewed survey, one event edition and a verified recipient group. Replace every bracket before sending. The survey questions and action log are in the separate post-event attendee survey template.

## Send-decision card

| Decision | Event-specific answer | Owner / checked |
|---|---|---|
| Recipient group: purchasers, registrants, checked-in or session participants | [ ] | [ ] |
| Evidence that this recipient was in the selected group | [ ] | [ ] |
| Duplicates and exclusions checked | [ ] | [ ] |
| One decision the feedback can inform | [ ] | [ ] |
| Survey owner and monitored support reply route | [ ] | [ ] |
| Survey link tested in sent email on mobile and desktop | [ ] | [ ] |
| Survey language, access and closing behavior checked | [ ] | [ ] |
| Duration measured in a pilot | [ ] | [ ] |
| Closing date and time zone | [ ] | [ ] |
| Anonymous or linked response status verified | [ ] | [ ] |
| Approved privacy text and opt-out handling | [ ] | [ ] |
| Reminder recipient rule and suppression checked | [ ] | [ ] |

## Initial invitation

**Subject:** Help us improve [event name]

Hello [name],

Thank you for [joining/registering for] [event name] on [date]. We are reviewing [one concrete part of the experience]. This optional survey asks [brief scope] and takes about [duration verified in a pilot].

We will use responses to decide [specific future change]. If you would like to share feedback, please complete the [event name] feedback survey by [date and time zone]: [tested survey URL].

For a ticket, access, refund or other current support issue, contact [monitored support route] instead. [Insert approved privacy explanation; state accurately whether responses are anonymous or linked.]

Thank you,

[organizer and role]

## Optional reminder

**Subject:** Optional feedback on [event name] closes [date]

Hello [name],

If you have not replied and would like to, the optional [event name] feedback survey closes [date and time zone]. We will use answers to decide [specific future change].

[Tested survey URL]

For an immediate issue, contact [monitored support route].

Thank you,

[organizer and role]

Send the reminder only after checking that the survey is still open, the recipient selection is accurate and responders are excluded where possible. Do not infer dissatisfaction from nonresponse. Never describe a survey as anonymous without verifying the collector settings; do not include personal information in the link unless reviewed and necessary.