# Event ticket acceptance policy worksheet

Event: __________  Date: __________  Ticketing system / version: __________

| Ticket type | Delivery route | Accepted presentation at entry | Scanner or lookup source of truth | Offline assumption | Reissue owner | Duplicate rule |
|---|---|---|---|---|---|---|
| Preprinted ticket | | | | | | |
| Printable PDF | | | | | | |
| Mobile app / wallet | | | | | | |
| Name-lookup exception | | | | | | |

## Attendee-facing entry text

Bring: __________
Screenshots: accepted / not accepted / conditional: __________
Printed copies: accepted / not accepted / conditional: __________
If your device or ticket is unavailable, go to: __________
Support contact and hours: __________

## Gate rehearsal

- [ ] Sample ticket for each offered type scans or verifies.
- [ ] Folded printout and dim phone have a documented help path.
- [ ] Duplicate, cancelled and reissued ticket results are unambiguous.
- [ ] Staff know who may resolve exceptions and where decisions are recorded.
- [ ] Offline or delayed-sync behavior is confirmed for the actual provider.

Check current provider rules and venue conditions. A receipt or screenshot is not automatically an admission credential.