# Reserved-seat ticketing provider evaluation

Event and venue: ______  Approved plan revision: ______  Provider: ______  Evaluator/date: ______

| Requirement / test | Venue truth or expected result | Provider evidence / actual result | Gap and owner |
|---|---|---|---|
| Sections, rows, seats and tables match physical labels | | | |
| Unsellable, restricted-view and production positions excluded | | | |
| Reserved and general-admission zones coexist if needed | | | |
| Seat tier, full price and buyer fees visible before purchase | | | |
| Two buyers cannot complete purchase for one seat | | | |
| Abandoned-cart hold expires correctly | | | |
| House/artist holds released only by authorized staff | | | |
| Wheelchair and companion places shown with useful details | | | |
| Accessible option can be bought through usable checkout | | | |
| Group purchase keeps chosen seats together | | | |
| Order, ticket, scanner and usher map show the same place | | | |
| Seat move, refund, transfer and cancellation update inventory | | | |

Test with your own plan and local accessibility reviewer. Record provider-specific restrictions, support route, and final sign-off. This worksheet does not approve capacity or establish legal compliance.