Terms and conditions
Last updated September 30, 2026
Boletolibre provides software infrastructure for organizers to sell tickets under their own brand. We do not operate a secondary ticket market.
Accounts and access
Organizers must provide accurate account information, keep credentials secure, and ensure that people using their workspace are authorized. You are responsible for activity in your workspace and for promptly reporting suspected misuse.
The platform and acceptable use
Boletolibre provides software to create and manage primary ticket sales under the organizer’s brand. You may not use it for unlawful events, unauthorized ticket resale, fraud, interference with the service, or access to other accounts without permission. Features and availability may change as the service develops.
Organizer and buyer responsibilities
The organizer is the seller of its tickets and remains responsible for event content, pricing, taxes, admission, accessibility, cancellations, refunds, and buyer communications. The organizer must publish its own buyer terms and privacy notices where required. Boletolibre does not organize events or operate a secondary ticket market.
Payments and subscriptions
Payment processing and payouts depend on the connected payment provider and its terms. The Boletolibre Premium subscription is billed annually at the price shown at checkout and renews until canceled. Canceling prevents future renewals; access for the paid period and any refunds follow the checkout terms and applicable law.
Content and intellectual property
Organizers retain rights in their event names, logos, and content and grant Boletolibre permission to process them to provide the service. Boletolibre retains rights in its software and brand. Organizers must have rights to the materials they upload.
Service availability and liability
We aim to provide a reliable service but cannot promise uninterrupted availability. Contact support@boletolibre.com with service questions or disputes; applicable law governs your rights.
Contact and updates
Questions or privacy requests may be sent to support@boletolibre.com. We will date and communicate material changes before they take effect.