Event supplier performance review template

Download the post-event review worksheet

Download the editable supplier performance review (Markdown, English)

Complete one worksheet per supplier and event. Link the signed scope, purchase order, supplier brief and approved changes before recording observations. Keep personal and commercial details in a controlled location; the public template contains placeholders only.

The first-result form focuses on production vendors and broad scores. Use only criteria that applied to the service you bought. A caterer, stage supplier and photographer do not share the same equipment or handback obligations.[1]

Compare agreed obligations with observed work

Record the promised arrival or delivery, setup, service period, issue response, return or handback, and final output as separate items when they were in scope. For each item, write the observed fact and time, an evidence reference and the effect on the event. Note approved schedule changes and venue or organizer constraints so the supplier is not blamed for an instruction it did not control.

UK Cabinet Office contract-management principles support a balanced use of performance data and qualitative outcomes. That is useful operating guidance, not a private event’s legal scoring rule. Avoid invented universal weights or a one-to-five grade when the contract never defined what each number means.[2]

Invite a factual response and resolve exceptions

Ask the supplier to check disputed observations and provide its own timeline or correction evidence. Keep original observations and the response side by side. Separate a delivered item with an improvement opportunity from an undelivered contracted item; these may have different next steps. Do not erase an incident simply because it was resolved during the event.

US federal contractor-performance guidance calls for objective facts supported by contract or order data in its own context. Apply the evidence discipline without claiming those federal rules bind this event. Payment, remedies and liability depend on the actual agreement and local review, not an internal worksheet.[3]

Make the next decision explicit

Name the decision maker and select retain, retain with a specific improvement, seek comparison quotes, or leave unresolved pending more evidence. Give each action an owner and date. If the supplier will return, carry a short list of what to verify in the next brief or rehearsal. If not, preserve the record so a future buyer understands the concern without rumors.

Keep the review access-limited and factual. Avoid publishing negative allegations or reusing a score outside its original context. Close open invoice, equipment, data-return and handback items through their own processes. The review is strongest when another organizer can trace each conclusion back to a dated obligation and observation.